Cancellation Policy for Complete Tour Packages
If you need to postpone or cancel your scheduled tour package due to unavoidable personal emergencies, you must intimate our reservation office in writing via registered email. Cancellation charges are calculated based on the exact date and time your written email is received:
| Cancellation Notice Period | Applicable Deduction | Eligible Refund Percentage |
|---|---|---|
| 30 Days or More Prior to Arrival | 10% Administrative Fee + Permit Cost | Up to 90% of Land Cost |
| 15 to 29 Days Prior to Arrival | 30% of Total Tour Package Cost | 70% of Land Cost |
| 07 to 14 Days Prior to Arrival | 40% of Total Tour Package Cost | 60% of Land Cost |
| 02 to 06 Days Prior to Arrival | 50% of Total Tour Package Cost | 50% of Land Cost |
| Less than 48 Hours or No-Show | 100% of Tour Cost | 0% (Strictly Non-Refundable) |
Peak Season & Festive Bookings
For bookings during peak festive dates (Diwali Week, Christmas to New Year, Holi, and long holiday weekends), resort partners follow a strict 100% non-refundable policy. Any cancellation for peak-season dates is subject to forfeiture of the full payment.
Refund Processing & Timelines
Once a formal cancellation request is reviewed and approved by our accounts division, eligible refunds are initiated back to the original source bank account or credit card within 5 to 7 working days. Bank processing times may vary depending on your financial institution.
Unforeseen Force Majeure Circumstances
GTI Travels Pvt. Ltd. is not responsible for cancellations or safari interruptions resulting from natural calamities (excessive flooding, heavy rainfall causing gate washouts), sudden government closures, forest fires, or civil unrest. In such rare instances, we will vigorously coordinate with forest officials and resort partners to explore alternate gate allocations or rescheduled travel credits wherever permitted by authorities.
